Complaint Acknowledgment Letter

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COMPLAINT ACKNOWLEDGMENT LETTER

[DATE]

Dear [RECIPIENT NAME],

This is to inform you that we have duly received the complaint you have submitted on [DATE 1] from Account Number [NUMBER] regarding our services.

We understand that this is a frustrating matter and we sincerely apologize for the inconvenience it has caused to your end. Accordingly, we have created a repair ticket for this complaint to be forwarded in the Repair Department to assign a technician who shall look into the matter and shall check the inconsistent connection of your line.

Furthermore, we seek your continued patience regarding this matter as we are doing the best of our efforts to restore the connection. Please keep your lines open for consistent updates from our team for the restoration of your connection.

Thank you so much for voicing out your concerns and we will do our best to continue improving our services.

Regards,

[YOUR SIGNATURE]

[YOUR NAME]