License Clerk Job Description

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Are you on the hunt for a product that allows you to lay out the details of a license clerk’s job description? Then you will find this License Clerk Job Description quite useful and helpful. List down the roles and responsibilities of an individual who issues licenses or permits to competent applicants, and conducts tests to ensure their competence. Any person under human resource can use this template for purposes of job evaluation, recruitment, training or appraisal. Download this versatile and useful template now!

• [COMPANY NAME]
• [COMPANY ADDRESS]
• [PHONE NUMBER]
• [EMAIL ID]
• [WEBSITE]

LICENSE CLERK JOB DESCRIPTION

• JOB TITLE: LICENSE CLERK
• COMPANY BACKGROUND
• [DETAILS]

JOB SUMMARY

[COMPANY NAME] is specifically looking for a License Clerk who will be tasked to issue permits or licenses to eligible applicants for license. The License Clerk plays a significant role in providing support to the [COMPANY NAME] in assuring and certifying that licensing approval is granted in conformity with the approved standards and practices. He or she shall work for the [COMPANY NAME] and aids in collecting data and information from applicants or clients who are requesting for licenses or permits. He or she shall determine whether or not the applicant is qualified to be licensed. He or she is responsible for acquiring information, recording data, advising applicants on requirements, collecting fees, and issuing licenses. He or she requires a friendly, social and spontaneous nature. In accordance with these attributes, he or she requires to be highly focused, detail-oriented and very meticulous in conducting oral, written, and visual or performance testing. He or she may be instructed to collect fees and administer tests or exams to determine performance. A few of the responsibilities of the License Clerk are as follows:

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• The License Clerk shall be responsible in the assessment of information on applications to confirm its completeness and precision and to identify whether applicants are qualified to acquire the desired licenses. He or she shall confirm the completeness of the transactional data.
• The License Clerk is responsible for setting up photographs with printed license information and/or data to present the finished documents. He or she shall put together the data for documentation.
• The License Clerk shall be responsible in arranging bank deposits and take deposits banks. This involves preparing cash for deposit or reimbursement.
• The License Clerk shall bring or gather together the advised and recommended fees for licenses. He or she shall collect deposits, payments or fees.
• The License Clerk shall confirm the authenticity of documents, such as foreign identification or immigration documents. He or she shall inspect documents to verify in accordance with requirements.
• The License Clerk shall send out reminders to update licenses.
• The License Clerk shall answer questions with reference to the standard licensing policies and procedures.
• The License Clerk shall ask applicants to acquire the necessary information, such as name, address, or age, and record data on the recommended forms. He or she shall interview employees, customers, or others to gather information.
• The License Clerk shall administer specialized photographic equipment to obtain photographs for required licenses or for photo identification cards.
• The License Clerk shall direct customers in the fulfillment of the required license application forms or other forms, such as voter registration cards or organ donor forms. He or she shall assist individuals with paperwork.
• The License Clerk shall provide assistance in the arrangement of examinations covering a diverse types with reference to the subject matter.
• The License Clerk shall be responsible in answering questions and provide advice to the public regarding licensing policies, procedures and regulations. He or she shall explain regulations, policies, or procedures.
• The License Clerk shall update operative records or licensing information and/or data, using computer terminals. He or she shall keep and preserve operational records.
• The License Clerk shall keep and preserve records of applications made or licensing fees collected.
• The License Clerk shall perform routine data entry or other office support activities that consist of making categorizing, photocopying, distributing, or filing of documents. He or she shall enter information in databases or software programs and/or type documents.
• The License Clerk shall carry out and analyze the oral, visual, written, or performance tests to determine applicant qualifications and notify applicants of their scores. He or she shall administer personnel recruitment or hiring activities.
• The License Clerk shall inform customers by mail or telephone of supplementary steps they need to take to acquire licenses. He or she shall explain regulations, policies, or procedures.
• The License Clerk shall encode information on license applications for entry through to the computers. He or she shall encode data or other necessary information.
• The License Clerk shall execute record checks on past or current licenses, as necessary through investigations. He or she shall search files, databases or reference materials to acquire the required information.
• The License Clerk shall make ready the lists of overdue accounts, license suspension, or issues.
• The License Clerk shall supply the counters with sufficient supplies of forms, film, licenses, or other needed materials.
• The License Clerk shall reply to correspondence from insurance companies in reference to the licensure of agents, brokers, or adjusters. He or she shall prepare business correspondence.
• The License Clerk shall train other workers or coordinate and organize their work, as required as possible.
• The License Clerk shall mail the requested license to out-of-county or out-of-state applicants. He or she shall then further send information, materials or documentation.

SKILL SET

• The License Clerk must possess a relevant professional qualification.
• The License Clerk must have strong analytical and problem solving skills.
• The License Clerk must have the capability to express and give full attention to what other people are saying and to use logic and reason to recognize the strengths and weaknesses of alternative solutions.
• The License Clerk must have the ability to be conscious of others’ reactions and understand and know why they react as they do.
• The License Clerk must be able to work productively, efficiently and effectively with initiative and drive under tight timeline and pressure while being able to maintain attention to detail and quality.
• The License Clerk must ideally possess the willingness to learn, improve and adapt.
• The License Clerk must have good organizing skills to arrange and maintain records of available stocks effectively.
• The License Clerk must have excellent, clear and concise verbal and written communication skills which are ideal for this title or position.
• The License Clerk must ideally possess a strong and confident personality.
• The License Clerk must ideally possess an organised and methodical approach.
• The License Clerk must possess outstanding interpersonal skills.
• The License Clerk must ideally possess a passion for superb service and customer service towards clients and/or customers.
• The License Clerk must have a proven success in a similar role and environment.
• The License Clerk must ideally possess an empathy towards clients and colleagues.
• The License Clerk must have a polished personal presentation.
• The License Clerk must possess a warm, confident and hospitable personality.
• The License Clerk requires attention to detail and preciseness in recording information and required data.
• The License Clerk must speak clearly so listeners and/or clients can understand.
• The License Clerk must follow guidelines to position the objects or actions in their specific order.
• The License Clerk must understand new information or materials by studying and working with them.
• The License Clerk must analyze ideas and use logic to determine their strengths and weaknesses.
• The License Clerk must have the required computer expertise.
• The License Clerk must be aware of others’ reactions and understand the possible causes of their specific reactions.
• The License Clerk must have the skill in dealing with the public, especially in providing efficient customer service.
• The License Clerk must have the ability to multitask.
• The License Clerk should have good listening skills as he or she needs to give full attention to what the clients are asking or inquiring.
• The License Clerk must have the understanding and knowhow of procedures in clerical and management tasks and systems like the files, documents and records management, designing forms, word processing and other office policies and approach.
• The License Clerk must have the knowhow and understanding of applicable equipment, procedures, approach, and strategies to further advance effective local, state, or national security functions for the protection and welfare of people, property, information and institutions.
• The License Clerk must display a high degree of tact and diplomacy; builds good rapport with the clients; can explain situations in a way that is informative and convincing without assigning blame.
• The License Clerk must be able to identify critical priorities and allocates time in order to ensure that most attention is deemed given to the top priorities.
• The License Clerk must be able to work well independently and in groups; should be able to work collaboratively with other colleagues to achieve goals.

SUCCESS FACTORS FOR A LICENSE CLERK

• Attention to detail. Makes all data and information needed precise and the work in-depth, thereby meeting the highest standards of the [COMPANY NAME].
• Focus on the customer. Always desires to obtain or achieve to understand the client and/or customer of the [COMPANY NAME] and meet the needs of both the client and/or customer and the [COMPANY NAME].
• Drive for results. Works to attain high levels of personal and organizational performance so as to fulfill or exceed objectives of the [COMPANY NAME].
• Improve continuously. Continuously evaluate and adapt to prevailing practices to perform a task better, faster or more efficiently and effectively in the [COMPANY NAME].
• Share information. Share information so that [COMPANY NAME] coworkers, customers, clients and suppliers comprehend and can take action.
• Foster Teamwork. Works well in a team environment and encourages teams to maintain outstanding levels of performance in the [COMPANY NAME].
• Develop self and others. Frequently work to develop own capacities and the capacities of other employees and staff members of the [COMPANY NAME].

QUALIFICATIONS

• The candidate must have a High School Diploma or GED, and pass competency exams.
• The candidate must have [NUMBER] years of relevant experience.
• The candidate must be knowledgeable in Customer Service and Clerical Tasks.
• The candidate must be computer literate to be able to perform the task efficiently and effectively.
• The candidate can work under minimum supervision.
• The candidate must be willing to be trained.
• The candidate must be willing to work in [COUNTRY/STATE/PROVINCE].

HOW TO APPLY

If you are interested to be part of our growing team, please submit your resume and application letter to [NAME] with email address at [EMAIL ID]. You can also drop by our office and personally submit your resume and application letter. Please look for [NAME 1]. Kindly refer to the address of the company stated above.

Please note selection for interview will largely be based on the information you passed on your resume and application letter.

For more information about the company, you can visit our company website at [WEBSITE].