Customer Service Offer Letter Template

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CUSTOMER SERVICE OFFER LETTER

[DATE]

Dear [RECIPIENT NAME],

We are happy to offer you the position of [POSITION] in the customer service department of [YOUR COMPANY NAME]. Your exemplary communication skills and extensive experience in the customer service industry are what helped you gain the confidence of our managers. We trust that you are the right person for this job that entails good personal relations and efficient delivery of customer service that is expected of the company.

This is a [EMPLOYMENT STATUS] job, so you are required to work a minimum of [NUMBER] hours per week. Work will commence on [START DATE], and the employment term is set at an initial [NUMBER 1] [WEEK/MONTH/YEAR]. Your starting salary will be USD [NUMBER 2] per annum, which will be payable per month at USD [NUMBER 3]. Aside from that, you will receive performance incentive bonuses, paid hours off, and statutory employee benefits.

If you have any more questions regarding our employment terms, or if there is anything you wish to include in the terms of our employment contract, we are always open to discuss with you. You may contact us via [PHONE NUMBER] or email us at [EMAIL ID].

Should you wish to accept this offer, we will request a meeting with you at the human resources office so we can proceed with the contract signing and the employee orientation.

Thank you very much for your time. We hope to see you soon.

Regards,

[YOUR SIGNATURE]

[YOUR NAME]