Business Apology Letter for Miscommunication Template

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Proper communication is important in operating a business. However, if issues or complications occur due to poor communication, taking responsibility is necessary. And so, let us aid you with our Free Business Apology Letter for Miscommunication. By incorporating our template’s professional content, you can easily draft a sincere and genuine note for your apology. Grab this letter sample for Microsoft Word and easily do customization on Windows.

BUSINESS APOLOGY LETTER FOR MISCOMMUNICATION

[Company Address]
[Contact Details]

[Date]

[Name of Addressee]
[Job Title]
[Name of Company]
[Company Address]

Dear [Name of Addressee],

We received your letter regarding a miscommunication between yourself and our company, which led to the [Consequence of Miscommunication].

First, we would like to apologize for the mistake on our end of the understanding. Upon investigation, it seems that [Discuss Details Relating the Miscommunication]. We assure you that we will do what we can to solve this predicament, and that your complaint will be handled by our team properly. We assure you that steps will be taken to make sure incidents such as this shall not happen anymore.

We hope that this does not tarnish our relations with you, and your recent email will help the company improve our work and service with our customers in the future.

Sincerely,

[Name of Sender]
[Job Title]
[Contact Details]