Call Center Team Leader Cover Letter

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CALL CENTER TEAM LEADER COVER LETTER

[July 30, 2031]

[Leopold Jackson]
[Human Development Manager]
[ContacTechs USA]
[702 E Dark Phoenix Avenue]
[Bowling Green, KY, 60661]

Dear [Mr. Jackson],

I saw a [TV advertisement] about the vacant [Call Center Team Leader] position at [IBN12] last [Thursday, July 29, 2031] and decided to send this application letter to express my interest in applying for the job. I am a customer service expert with extensive experience in managing a team of [15 to 20] members setting and I strongly believe that my skills and leadership can make a great impact on your growing team.

I served as a [subject matter expert] for [2 years] at [Sale Talk] before I was promoted to being a team leader handling the same account. During my [5 years] of tenure as a [Call Center Team Leader], I was able to train and mentor [100+] call center agents while maintaining a [97% passing rate] for new hires. I also managed multiple sales account with consistent sales conversion records averaging from [110% to 160%] per account annually.

We can discuss the full details about my current work accomplishments together with other relevant aspects through an interview. You can call me at your most convenient time, my phone number and email address are provided below for you. I look forward to your positive response. Thank you for your time.

Respectfully,

[Ronny E. Gowdy]
[(402) 306-3315]
[ronny@mnomail.com]