Help Desk Assistant Cover Letter

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HELP DESK ASSISTANT COVER LETTER

[November 02, 2050]

[Maria J. Heidenreich]
[Human Development Manager]
[18 Sycamore Road]
[The Dalles, OR 97058]

Dear [Mrs. Heidenreich],

I heard that you are looking for a new Help Desk Assistant for your company; hence, I am writing this letter together with my resume for you to evaluate and take into consideration. I have long years of experience as a Help Desk Assistant, and I am confident that my experience and skills make me the perfect option for the position.

My almost [seven years] of working experience as a Help Desk Assistant enhanced my skills and widen my knowledge about computer software and hardware. My expertise lies in basic troubleshooting. I am also skilled in giving instructions to the customer on how to install and update their software, hardware, and application. My responsibilities in my previous job include listening and identifying the computer issues reported by the customer. I have become good at communicating with our customers, which helped me in determining their problems quickly and asking them further questions to make sure that the problem is accurate. Identifying and coming up with solutions to the issues of the customers become my strength throughout my working years.

I still have a lot to give, so I am excited to become part of your help desk team and contribute to the success of your company. I hope to receive a call from you soon. You can call me at your most convenient time. Thank you for your time and consideration. More power!

Respectfully,

[Edward A. Eldred]
[231-936-1662]
[EdwardAEldred@jourrapide.com]