Customer Support Engineer Cover Letter

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CUSTOMER SUPPORT ENGINEER COVER LETTER

[November 21, 2098]

[Winston Dines]
[Human Resources Manager]
[19th Floor, Parkway Intel Enterprises]
[Harrisburg, Pennsylvania, 17109]

Dear [Mr. Dines],

Please accept my application letter accompanied with my resume as I apply for the position of customer support engineer in [Parkway Intel Enterprises]. I am an experienced customer support engineer, and I have been working in the customer services department for [five years]. I will be delighted and honored to work and provide my services as one of your customer support engineers, seeing as I have met most, if not all, the things on your checklist of skills and specifications required for the job.

During my [five years] of experience as a customer support engineer, I have performed my duties and responsibilities by dealing with more technical concerns and requests coming from clients about the product. I give them professional guidelines and troubleshooting procedures for them to follow to resolve their technical issues. I also collaborate with company technicians and other staff members on their performance and implement techniques for them to comply to improve their performance and achieve customer satisfaction as part of my primary responsibilities.

I am confident that my qualifications and experiences are a perfect fit for the position of customer support engineer in your respected company. You may refer to my contact information below if you wish to contact me and schedule an appointment on your terms and conditions should you hire me in your establishment. I hope to receive your feedback and approval soon, and may you keep in touch.

Respectfully,

[James C. Jenkins]
[(417) 491-8491]
[james@vwxmail.com]