Letter to Client for Delay in Delivery of Product Due to COVID 19

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COVID-19 is a highly contagious and devastating illness. If your delivery service’s operations take a hit from this virus, consider using our Letter to Client for Delay in Delivery of Product Due to COVID 19. This template features expertly written content so you can effectively explain the delay’s cause and offer a professional apology. Go ahead and download today for Google Docs or Microsoft Word.

CLIENT FOR DELAY IN DELIVERY OF PRODUCT

Dear Hank,

Good day!

We are extremely apologetic for the delay in shipping your order and for the inconvenience it may have caused you.

With the ongoing crisis brought about by the [COVID-19] outbreak, we have been bound to adjust our business activities according to the mandates and instructions provided by the national and state government. Our usual operations have undergone changes, including our delivery system and schedule. While the transactions we’ve finalized prior to the outbreak are still being conducted as planned, these changes have unfortunately affected our timeline.

Rest assured that apart from the implementation of our contingency plans, our company will continue to provide our clients with the same quality of goods and services. We’ve also taken measures to communicate any future delays and changes, so that our clients may adjust accordingly.

Once again, we would like to thank you for your utmost patience and understanding. Our company is taking active measures to ensure the health and safety of our employees during these challenging times. Your unwavering support is truly a great help for us to achieve this [endeavor.]

Regards,

[Karen I. Hamilton]

Operations Officer, [Silverside Equities]