Customer Service Complaint Letter

Download this Customer Service Complaint Letter Design in Google Docs, Word, PDF, Apple Pages, Outlook Format. Easily Editable, Printable, Downloadable.

When customer service goes wrong, then it is time to file a complaint to their management team. Should you be unfamiliar with how to write a letter, then get this Free Customer Service Complaint Letter template. It is print-ready for your convenience and available in file formats indicated.

CUSTOMER SERVICE COMPLAINT LETTER

[DATE]

[RECIPIENT NAME]

This is in reference to my bad experience on [DATE 1] at [TIME] with a customer service representative to whom I talked over the phone for an issue I needed help with. [HIS/HER] name is [NAME], and for [NUMBER] minutes our conversation bore nothing because [HE/SHE] handled our transaction very poorly.

I also tried asking for [HIS/HER] manager, but [HIS/HER] outright refusal to do so has prompted me to write this complaint in the hopes of resolving the issue.

I have never had any issues with your products and services until that incident. I do not wish to use my right to pursue legal action against your company because I still believe in your commitment to serving your customers excellently.

I expect that you will be keen and prompt on this matter, as you have always been since I became a customer in [WEEK/MONTH/YEAR].

Regards,

[YOUR SIGNATURE]

[YOUR NAME]