Request for Customer Feedback Template

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To maintain loyalty and improve your products, it is important to collect customer feedback to know what it is that your customers like and dislike about your products or service. Our Request for Customer Feedback template is made for providing proper notice to your customers of a survey or feedback initiative that you are having. Properly communicate how you value their opinions through the survey. Get your customers involved and create stronger bonds with them through listening to what they are saying. Download the letter template today and get a better understanding of your customer’s needs and improve on your products and services.

REQUEST FOR CUSTOMER FEEDBACK

[DATE]

Dear [RECIPIENT NAME],

As a valued customer here at [YOUR COMPANY NAME], we strive to provide our customers with the best services, as well as provide quality products that cater to your specific needs. Your good patronage and loyalty to our company are what keeps us going and we can never thank you enough for it.

This letter serves as a request for all customers of [YOUR COMPANY NAME] to provide any feedback or suggestion on how to improve our services and products. Your feedback or suggestion may refer to any review or complaint about products that you have purchased, as well as feedback on your experiences with our customer service.

Attached to this letter is a survey sheet with instructions indicated. Please fill out the necessary information and send the letter back at [DETAIL].

If you prefer, you may also visit our online survey page at [YOUR COMPANY WEBSITE URL]. All information you provide on our website and our survey sheets are strictly confidential.

We thank you for your time and your continued use of our products!

Regards,

[YOUR SIGNATURE]